"I am about to publish my first book, my memoir, and you really helped me; I am indebted to you. I was looking for help on how to write, and I discovered your podcast ‘True to Life: Talking about Memoir’ and listened to it all avidly several times. I took your guidance and held it as a reference point along the whole journey to final publication, invaluable on every step. It was of course a long haul, but I loved the process and am enriched as a result."